COVID-19 INFORMATION

PROTOCOLS

  • Entry to the Spa is by appointment only. 
  • Health screening of staff and patients will ensure a safe environment.
  • Retail Purchases Available ($10 delivery within Calgary): Visit myoasisspa.ca/teye-product-shop/ Purchase by phone 403-216-2747.
  • Curbside pickup available.
  • Staggered schedules: allows extra time for maintaining stringent sanitizing protocols between appointments and supports physical distancing in the spa. 

PHYSICAL DISTANCING

  • We offer Contactless payment. Please note that a 10% gratuity based on the regular price of your service will automatically be included, please let us know if you would like to leave more.
  • Full receipts will be emailed (ask for RMT receipts if required for insurance).

BEFORE YOUR APPOINTMENT

  • Staff will be screened daily prior to arriving at the facility and will not be permitted to come to work if they are experiencing any of the core COVID-19 symptoms
  • ARRIVE ON TIME
  • If you have any core COVID 19 symptoms (cough, fever, shortness of breath, runny nose, sore throat, loss of taste or smell) that are not related to a pre-existing illness or health condition, please call guest services to reschedule your appointment. 

AT THE SPA

  • Please feel free to wear a mask, or not, and respect others choices to enjoy your visit. We want you to have the choice of making that decision. We will continue to provide hand sanitizer and disposable masks for your convenience.
  • Estheticians will wear masks in the spa.  Technicians may wear additional PPE in treatment rooms.
  • Come alone to your appointment with as few personal items as possible. Family members will not be allowed in the spa.
  • We provide sanitised robe and slippers. Showers, shampoo, conditioner, soap and towels are available in the changing rooms.